This page contains a list of current and archived Critical Information Summaries (CIS) of innoTel’s plans and offers. In addition to this list, the relevant Critical Information Summary is linked to where a plan or offer is advertised to make it easy for you to find this information.

Critical Information Summaries

PlanService TypeLink to CIS
nbn100 BroadbandNBN Broadband INNOTEL CIS - NBN NBN100 2020-05-12
nbn25 BroadbandNBN Broadband INNOTEL CIS - NBN NBN25 2020-05-12
nbn50 BroadbandNBN Broadband INNOTEL CIS - NBN NBN50 2020-05-12
nbn Broadband and Phone BundlesBundle (NBN & VoIP) INNOTEL CIS - NBN BROADBAND PHONE BUNDLE 2020-05-12
ADSL/ADSL2+ Unlimited Data & Phone BundleBundle (PSTN & ADSL) INNOTEL CIS - NBN ADSL PHONE BUNDLE UNLIMITED 2020-05-12
ADSL/ADSL2+ Unlimited DataADSL Broadband INNOTEL CIS - NBN ADSL UNLIMITED 2020-05-12
Wireless Broadband (HWBB)Wireless Broadband INNOTEL CIS - WIRELESS BROADBAND O 2020-05-12
Inbound (1300 & 1800)Inbound Service INNOTEL CIS - INBOUND 1300 1800 2020-05-12
Mobile Broadband 4G-OptusMobile INNOTEL CIS - MOBILE BROADBAND O 2020-05-12
Mobile SIM Only 4G-Optus (12-Month)Mobile INNOTEL CIS - MOBILE SIM ONLY OC 2020-05-12
Mobile SIM Only 4G-Optus (1-Month)Mobile INNOTEL CIS - MOBILE SIM ONLY OM 2020-05-12
Mobile SIM Only 4G-Telstra (1-Month)Mobile INNOTEL CIS - MOBILE SIM ONLY T 2020-05-12
Mobile SIM Only 4G-Vodafone (1-Month)Mobile INNOTEL CIS - MOBILE SIM ONLY V 2020-05-12

Archived Critical Information Summaries

Critical Information Summaries may be archived if the plan or offer is no longer available for sale. Archived Critical Information Summaries are listed here to ensure customers who remain on these plans and offers have access to this information when required.

PlansService TypeLink to CIS
Plans Archived at 28/06/2018Service TypeLink to CIS
Biz Broadband ADSL 500GBADSL Broadband Biz Broadband ADSL 500GB CIS
Biz Broadband ADSL Unlimited DataADSL Broadband Biz Broadband ADSL Unlimited Data CIS
Business Smart PSTNPhone (PSTN) Business Smart PSTN CIS
Biz Bundle ADSL 200GBBundle (PSTN & ADSL) Biz Bundle ADSL 200GB CIS
Biz Bundle ADSL 500GBBundle (PSTN & ADSL) Biz Bundle ADSL 500GB CIS
Biz Bundle ADSL Unlimited DataBundle (PSTN & ADSL) Biz Bundle ADSL Unlimited Data CIS
NBN Broadband 200GBNBN Broadband NBN Broadband 200GB CIS
NBN Broadband 500GBNBN Broadband NBN Broadband 500GB CIS
NBN Broadband Unlimited DataNBN Broadband NBN Broadband Unlimited Data CIS
NBN Bundle Unlimited 12-1Bundle (NBN & VoIP) NBN Bundle Unlimited 12-1 CIS
NBN Bundle Unlimited 25-5Bundle (NBN & VoIP) NBN Bundle Unlimited 25-5 CIS
NBN Bundle Unlimited 100-40Bundle (NBN & VoIP) NBN Bundle Unlimited 100-40 CIS
BIZ BUNDLE NBN Unlimited – WhistleOut OfferBundle (NBN & VoIP) NBN Broadband Unlimited WO 20171015 CIS
BIZ BUNDLE NBN 200GB – WhistleOut OfferBundle (NBN & VoIP) NBN Bundle 200GB WO 20171015 CIS
NBN BROADBAND UNLIMITED – WhistleOut Offer 2017NBN Broadband NBN Bundle Unlimited WO 20171015 CIS
Plans Archived as at 10/05/2020Service TypeLink to CIS
Biz Broadband ADSL 200GBADSL Broadband Biz Broadband ADSL 200GB CIS
Biz Broadband ADSL 500GBADSL Broadband Biz Broadband ADSL 500GB CIS
Biz Broadband ADSL Unlimited DataADSL Broadband Biz Broadband ADSL Unlimited Data CIS
Business Basic PSTNPhone (PSTN) Business Basic PSTN CIS
Business Smart PSTNPhone (PSTN) Business Smart PSTN CIS
Business Premium PSTNPhone (PSTN) Business Premium PSTN CIS
Biz Bundle ADSL 200GBBundle (PSTN & ADSL) Biz Bundle ADSL 200GB CIS
Biz Bundle ADSL 500GBBundle (PSTN & ADSL) Biz Bundle ADSL 500GB CIS
Biz Bundle ADSL Unlimited DataBundle (PSTN & ADSL) Biz Bundle ADSL Unlimited Data CIS
NBN Broadband 200GBNBN Broadband NBN Broadband 200GB CIS
NBN Broadband Unlimited DataNBN Broadband NBN Broadband Unlimited Data CIS
NBN Bundle Unlimited 25-5Bundle (NBN & VoIP) NBN Bundle Unlimited 25-5 CIS
NBN Bundle Unlimited 50-20Bundle (NBN & VoIP) NBN Bundle Unlimited 50-20 CIS
NBN Bundle Unlimited 100-40Bundle (NBN & VoIP) NBN Bundle Unlimited 100-40 CIS
Inbound (1300 & 1800)Inbound Service Inbound 1300 & 1800 CIS
Mobile SIM-Only 4G-VNL Month to Month PlansMobile Mobile SIM Only 4G-VNL Plans 2018-03-14 CIS